Customized Supervisory Training:

Supervisory training is a major component of a quality drug and alcohol-testing program. In order to respond to a person who may be demonstrating unusual behavior that may indicate the use or abuse of drugs or alcohol, a supervisor must have appropriate training. When PCI designs a supervisory awareness training workshop, there is an emphasis on the responsibility that managers and supervisors have to help ensure a safe environment while respecting the dignity of the person in question.

PCI customizes the training to incorporate our client’s policy and philosophy as is relates to procedures and consequences of policy violations. The supervisors should be familiar with local resources or "Employee Assistance Programs" available to assist the person who may at risk before there is a policy violation. Part of the process is recognizing signs and symptoms that are precursors to substance abuse problems. Another common occurrence when a program is implemented and testing is eminent is the person who "self-discloses" that they may have a problem. Supervisory Training provides sound solutions to on the job situations. Finally, the supervisor must be comfortable with a constructive confrontation when it is clear that there is a concern regarding safety and there are clear, objective, contemporaneous signs and behaviors which can be attributed to possible substance use or abuse. PCI addresses all these issues in developing its training. This helps ensure that the program is efficient as well as legally defensible.

The professionals of PCI provide the training to ensure the highest quality standards.  The latest information is presented in a manner that makes sense in real life situations. Over 14 Years of experience with a myriad of organizations adds to the depth and practical aspects of the training.

Supervisory training is the foundation of a responsible drug and alcohol testing program.